Shipping and Returns

Unwashed, unworn, or defective merchandise may be returned within fourteen days from the date merchandise was received. Item(s) must be returned in condition received or merchandise will be returned to sender.

All sales final on intimate apparel and sale item(s).

Refunds will be credited to original credit card only. Shipping is not refundable.

Return shipping charges will only be refunded due to discrepancies and errors of Pit Tootsie Swag Online. We only refund up to the price of "standard ground" shipping.

To contact customer service for questions or to obtain RA#, please call (818) 609-7548 or email us at customerservice@pittootsie.com.

All returns are recommended to be sent via a traceable carrier such as USPS, UPS or FedEx. Pit Tootsie Swag is not responsible for packages not received if sent via a non-traceable carrier. Returns must be shipped prepaid. We do not accept C.O.D deliveries.

Returns may take one to two weeks to process and at least one billing cycle for the credit to appear on your credit card statement.